- PURPOSE OF POLICY
- NOTICE CONCERNING CHILDREN AND MINORS
- INFORMATION WE COLLECT AND USE
- THIRD-PARTY WEBSITES
- CONTACT INFORMATION AND REQUESTS
- GOVERNING LAW
- UPDATES TO THE POLICY
- EUROPEAN RESIDENTS: YOUR PRIVACY RIGHTS
- CALIFORNIA RESIDENTS: YOUR PRIVACY RIGHTS
- NEVDA RESIDENTS: YOUR PRIVACY RIGHTS
- PURPOSE OF POLICY.
Hilmar Cheese Company, Inc. (“us”, “we”, or the “Company”) is committed to respecting your privacy rights. We uphold this commitment whether you’re a visitor at the Hilmar.com website (the “Website”) or our physical places of business, including, but not limited to, (i) the Hilmar Cheese Visitor Center, (ii) the Hilmar Cheese Company Headquarters and Innovation Center, (iii) one of our production facilities, or (iv) any other place we may conduct business (collectively, the “Site”).
- NOTICE CONCERNING CHILDREN AND MINORS.
We do not direct any of our content specifically at children under the age of 13 years, nor do we collect any personal information from anyone who we know to be under the age of 13 years. If we learn or have reason to suspect that a particular user is under the age of 13 years, we will use our best efforts to prevent access to the Website of such user and to delete any personal information in such user’s account on our Website.
California Civil Code Section 22581 permits minors under the age of 18 years, or their parents or guardians, to request and obtain removal of their information. To request removal of your personal information please contact us using the methods described in this Policy. Note that removal under the law does not ensure complete or comprehensive removal of your information.
- INFORMATION WE COLLECT AND USE.
In our operations, we may collect or obtain certain information suyour name, mailing address(es), e-mail address(es), phone number(s), gender, age, date of birth, social security number, occupation, education level, income, race, and other bibliographic information, payment and applicable financial account information, and information pertaining to your creditworthiness, assets, income, or liabilities, information about your use of the Site, products and services which you have purchased, obtained, or have researched or to which, by use of the Website, have otherwise indicated interest, your IP address, geolocation data, domain servers, types of computers accessing our Website, types of browsers, and other data of a technical nature which relates to your use and access of the Website (collectively referred to as “Information”).
As used in this Policy, and any of its supplemental policies, “Personal Information” is any Information that identifies (or can be used to identify) you or which permits the physical or online contacting of you, such as your name, address, email address, and phone number. “Anonymous Information” is any information that does not identify, and cannot reasonably be used to identify, you. “Pseudonymous Information” is any information that cannot be attributed to you without the use of additional information. “Aggregate Information” is any information about groups that does not identify, and cannot reasonably be used to identify, you.
3.1 HOW WE COLLECT INFORMATION.
Information you Provide Us: When you engage with us, we may include registration, surveys, questionnaires, and other forms that ask you to provide information, including Personal Information. Some of the information that we collect is required from you to enable us to provide you with the services you request from the Site. For example, you may request that we add you to our newsletter, may request that we contact you, or you may order product or services from us, and as part of that request we may require you to provide your name, address, or email address. We will inform you at the point of collecting information from you whether you are required to provide information to us. If you choose not to provide us with the required information, you may be unable to utilize the services provided at the Site.
Server Information: Our servers may automatically collect Information of a technical nature, such as your IP address and your browser type, which relates to your use and access of the Website. This data does not in and of itself personally identify you but is helpful for improving user experience. In the event that you provide Personal Information while visiting our Website, this data may be correlated to you and thus your Personal Information.
Online Tracking: Many browsers provide the ability for a user to send a “Do Not Track” signal which indicates that a user does not wish to have activity tracked. We collect Personal Information across third-party websites or online services and permit third-parties from tracking consumers while they are on the Website. For a list of the trackers and our purpose for using them, please visit our “Privacy Disclosures Page” at Privacy Disclosure or contact us pursuant to Section 6 of this Policy. Currently there is no industry standard on how to respond to “Do Not Track” signals; however, if you send a “Do Not Track” signal while using the Website, we will take every reasonable effort to respect your wishes that are possible. In any event, we will adhere to the standards set forth in this Policy.
Third Party Sources: We may also obtain information from additional sources of data, not directly collected from you, to provide better customer service. For example, you may engage with us through social media services or third-party platforms, plug-ins, or applications, through which you may allow us to have access to certain information in your profile or account, such as your name, email address, photographs, network connections, and activities. Please refer to the respective policies on those third-party services, platforms, plug-ins, and applications to review your privacy rights and settings. Information may include public or private data from various sources and held at varied secured data storage facilities, inside and/or outside of the United States or the European Economic Area. For an entire list of specific data collected from third-parties, how the data is stored, and our purpose for using the data, please visit our “Privacy Disclosures Page” at Privacy Disclosure or contact us pursuant to Section 6 of this Policy. We will hold such data for the period of time as set forth, and at least for any period of time required by law.
Advertising Choices: We may provide third-party advertising on the Website in an attempt to provide additional content that may be relevant to you. We do not control the use of any information about you that the third-party advertiser may obtain or use, and recommend you review their data collection and use policies. There are a variety of tools which are available to you to “opt-out” of interest-based advertising on the Website, as well as on the internet generally, including by utilizing the tools available from Network Advertising Initiative and Digital Advertising Alliance. There are also a variety of browser tools and plug-ins which you can use in an attempt to block advertising and advertisements as you use the internet. For an entire list of specific data collected by these third-parties, please visit our “Privacy Disclosures Page” at Privacy Disclosure or contact us pursuant to Section 6 of this Policy.
3.2 HOW WE USE INFORMATION.
We use the Information, including Personal Information and all other information, to provide you access to the experiences, products, and services at our business, to personalize the content and experiences at our business, to communicate with you about transactions initiated at our business, to offer you any additional products or services that we think you may have an interest in receiving, to analyze traffic, to help diagnose problems with our server, to administer the Site, to determine how users interact with the Website, and for other similar reasons. We may also use the Information to send you offers for products and/or services from third-parties, and to provide you with targeted advertising based on your activity on the Website and any third-party websites, platforms, plug-ins, and applications.
We may also use Anonymous Information, Pseudonymous Information, or Aggregate Information (or other information other than Personal Information) in any other manner that we deem appropriate or necessary, including to operate, understand, and improve the Site, products, services, and operations, including by using research and analytics tools. Such use may include sharing this type of information with business partners and advertisers.
In order to accommodate changes in our business, we may sell or buy portions of our company or other companies or assets, including the information collected at the Site. If our company or substantially all of our assets are acquired, your Personal Information and/or other Information may be one of the assets transferred or disclosed to the acquirer. You may be given the opportunity to opt out of any such transfer if, in our opinion, the new entity plans to handle your information in a way that is different in an important way from this Policy.
3.3 HOW LONG WE RETAIN YOUR INFORMATION
We retain your information for as long as needed or permitted in light of the purposes for which it was obtained and consistent with applicable law. The criteria we consider to determine our retention period includes: (i) the length of time we have an ongoing relationship with you; (ii) whether there is a legal, regulatory, or statutory obligation to which we are subject; or (iii) for other circumstances as they may relate to your relationship with the Company.
3.4. OUR USE OF THIRD-PARTY VENDORS.
We may use third party vendors, services, plugins, applications, platforms, and other service or technology partners (the “Third Party Vendors”) to provide a more robust experience at the Site. The Third-Party Vendors may collect, receive, or generate information from or about you when you visit us to provide valuable features and services and to otherwise make our business available to you. You acknowledge that no method of transmission or electronic storage is completely secure, and we cannot control how your information is collected, stored, disclosed, or used on or by the Third-Party Vendors.
- THIRD-PARTY WEBSITES.
- CONTACT INFORMATION AND REQUESTS.
Hilmar Cheese Company, Inc.
ATTN: Legal Compliance / Data Protection Officer
P.O. Box 910
Hilmar, CA 95324
We have put measures in place designed to prevent the loss, misuse, and alteration of the information that we obtain from you, including implementing various technical, administrative, electronic, and physical security measures designed to prevent Personal Information from accidentally being used or accessed in an unauthorized way. Unfortunately, despite our efforts, there are no methods that can fully prevent a breach. We cannot be liable for unauthorized disclosure of Personal Information due to issues outside of our control, including but not limited to, errors in transmission and unauthorized acts of our staff and third parties. In the event of a suspected data security breach, we will notify you and any applicable regulator where we are legally required to do so.
- GOVERNING LAW.
- UPDATES TO THE POLICY.
- YOUR PRIVACY RIGHTS.
- CALIFORNIA RESIDENTS: YOUR PRIVACY RIGHTS.
- NEVADA RESIDENTS: YOUR PRIVACY RIGHTS.